Count on Us—for Trust, Transparency, and Growth

  • Trust: We prioritize your financial well-being, offering fair, reliable, and secure lending solutions. Our processes are designed to ensure that you can rely on us at every step of your journey   

  • Transparency: No hidden charges, no surprises. We believe in clear communication, keeping you informed about every detail, from loan approvals to repayment schedules.   

  • Growth: Whether it’s expanding your business, meeting personal needs, or building a financial future, our innovative services and tailored loans are designed to help you achieve your goals.   

Expert support at your service, anytime you need it.

We are here to help you whenever you need us.

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Frequently Asked Questions

1. What is VRopay?

VRopay is a fintech platform that provides quick and accessible loans to individuals and businesses in underserved segments. We also help you streamline collections with our innovative "GET MY MONEY BACK" feature.

2. Who can apply for a loan on VRopay?

We offer loans to:

  • Small business owners (MSMEs, SMEs, retailers) for working capital and business needs.
  • Salaried professionals for personal expenses.
  • Students and young adults looking to start their financial credit journey.
3. How do I apply for a loan?

Applying for a loan with VRopay is simple:

  1. Register on our platform and complete your digital KYC.
  2. Select the required details about your loan needs.
  3. Get a credit assessment and loan offer via app or callback after approval.
4. What is the "GET MY MONEY BACK" feature?

It’s an e-mandate-based auto-debit service that helps individuals and businesses recover money seamlessly from customers, friends, or family.

  • For businesses: Automate credit sale collections.
  • For individuals: Ensure repayment when lending money to friends or family.
5. How secure is VRopay?

Your security is our priority. We use encrypted technology, follow RBI & MCA guidelines, and partner with trusted banking and financial entities to keep your sensitive data safe.

6. How does VRopay protect my personal data?

We use advanced encryption and adhere to strict data privacy laws to ensure your information remains secure.

7. What if I face technical issues while using the platform?

Our support team is available via email, WhatsApp, and phone to resolve technical issues quickly.

8. Can I access VRopay on mobile devices?

Yes, our platform is mobile-friendly.

9. What happens if my loan application is rejected?

If your application is rejected, we’ll provide guidance on how to improve your creditworthiness. You can reapply once you meet the requirements.

10. Are there any hidden fees?

No, all fees (processing fee, interest, etc.) are transparently communicated during the application process.

11. Can I apply for a loan without Aadhaar or PAN?

Both Aadhaar and PAN are mandatory as per government regulations for identity and income verification.

12. What is the maximum loan amount I can get?

  • Small business owners: Up to ₹1.5 lakh.
  • Salaried professionals: Up to ₹1.5 lakh.
  • Students and young adults: Up to ₹50,000.

13. What are the interest rates?

Our interest rates range between 20-22% annually, depending on your credit profile and loan tenure.

14. How long does it take to get my loan approved?

Our AI-powered system ensures fast approvals, and funds are usually disbursed within 1 hour after approval.

15. Do I need a credit history to apply?

No! We welcome applicants with little to no credit history, especially students and young professionals, by leveraging AI-powered credit scoring and alternate data.

16. What documents do I need to apply?

  • PAN card
  • Aadhaar card
  • Bank statements (last 6 months)
  • Income proofs (for salaried professionals and businesses)

17. Can I apply for a loan if I have an existing loan?

Yes, you can! Your eligibility will depend on your repayment history and current financial standing.

18. Can I use the loan for any purpose?

Our loans are flexible:

  • Salaried professionals: Use them for personal expenses like travel, education, or emergencies.
  • Businesses: Use them for working capital, inventory, or operational needs.
19. What happens if I need more funds after taking a loan?

You can apply for a top-up loan after demonstrating a good repayment track record.

20. How does the e-mandate service work?

Once you set up an e-mandate, the repayment amount is automatically debited from the borrower’s bank account on the agreed date and transferred to your account.

21. What are the charges for setting up an e-mandate?

  • Up to ₹25,000: ₹200
  • ₹25,001 to ₹50,000: ₹300
  • Above ₹50,000: ₹500

22. Can I use "GET MY MONEY BACK" for personal monetary help?

Yes, you can! It’s perfect for securing repayments from friends or family when helping with money.

23. Is this feature available for businesses?

Absolutely! Businesses can use it to automate collections from customers, reducing manual follow-ups.

24. How do I set up an e-mandate?

You can set up an e-mandate directly on our platform by entering the borrower’s details, the repayment amount, and the schedule. The process is quick and secure.

25. Can I track repayments through "GET MY MONEY BACK"?

Yes, you can track all repayment activities, including pending and completed payments, in your VRopay dashboard.

26. Can businesses use "GET MY MONEY BACK" for recurring payments?

Yes, businesses can set up recurring mandates for regular payments from customers.

27. How can I manually repay my loan?

You can repay via UPI or by entering your card details (debit and credit). We’ll also send you reminders in advance to ensure a smooth and stress-free auto debit repayment experience.

28. Can I prepay my loan?

Yes, you can prepay your loan at any time, either partially or fully with no foreclosure charges:

  • Full Preclosure: Repay the entire outstanding amount to close your loan and get NOC.
  • Partial Preclosure: Pay a portion of the outstanding loan to reduce the balance. A new loan will be generated for the remaining amount, along with the complete process, applicable fees, and a new invoice.
29. What happens if I miss an EMI?

We strongly recommend making payments on time to maintain a good credit score. If you miss an EMI:

  • Late Payment Charges: Applicable as per your loan terms.
  • Credit Score Impact: Delays in repayment may negatively affect your credit score, making it harder to access loans in the future.
30. Will using VRopay affect my credit score?

Yes, VRopay impacts your credit score in the following ways:

  • Timely Repayments: Improve your credit score, helping you access better financial products in the future.
  • Missed Payments: May negatively affect your score, so it’s essential to stay consistent with repayments.
31. What happens to mandates after preclosure?

When you prepay your loan:

  • Old mandates are automatically canceled upon loan closure or adjustment.
  • If a new loan is generated after partial prepayment, a fresh mandate will be set up for the revised loan amount.
32. Can I have multiple active loans with VRopay?

Yes, you can have multiple active loans provided you meet the eligibility criteria and have a good repayment history.

33. Is there a grace period for missed payments?

We offer a short grace period for missed payments. However, late fees may apply if the EMI is not cleared within the grace period. Contact our support team for assistance in such cases.

34. How can businesses benefit from VRopay?

Businesses can use VRopay for:

  • Quick access to working capital loans.
  • Automated payment collections with our "GET MY MONEY BACK" feature.
  • Streamlined cash flow management with recurring e-mandates.
35. Can VRopay help improve my credit score?

Yes, making timely repayments through VRopay helps build and improve your credit score, enabling access to better financial products in the future.

36. What happens if the auto-debit for an EMI fails?

If an auto-debit for an EMI fails:

  • You will be notified immediately to make the payment manually.
  • Late fees or penalties may apply as per the loan agreement.
  • Repeated failures can negatively impact your credit score.
37. How can I contact VRopay for further queries?

You can reach out to us via:

With us, you’re not just borrowing—you’re building a partnership for success.